Payment Options

  IMPORTANT ANNOUNCEMENT UPDATED MAILING ADDRESS & PAYMENT PROCESS

New Banking Relationship & Process KRJ is transitioning to Alliance Association Bank (AAB) for all banking services. Going forward assessment payments, whether auto-draft or hard copy check, will be processed by Alliance Association Bank. AAB specializes in the HOA industry and provides products and services uniquely geared towards community associations. AAB uses the latest lockbox and online technology to accurately, securely, and quickly process and post your payments. AAB’s integration with our computer system will allow us to serve you better. You will have control of your auto-payment set-up.

Enhanced Online & Auto-Draft Payment Options

  • One-Time eCheck – One-Time ACH direct debit. No fee!
  • Credit / Debit Card – All credit cards are accepted. Service fee applies.

Please visit our website www.krjcares.com to access these payment options to start or renew auto- drafts. A link on our website will direct you to the KRJ portal on the bank’s secure website.

If you prefer to use your bank’s online bill-pay system OR writing your checks and sending them via US Mail, please see the important information below about updating the payment address and your individual account information. You may continue to mail correspondence to KRJ’s address in Houston. We ask, however, that you mail your assessment to the bank’s lockbox in Las Vegas for accurate and speedy payment processing.

Thank you for your help with this vital and important change allowing us to better serve your community needs. Please contact KRJ at 713.600.4640 with any questions or if we may ever be of any assistance.

Sincerely,

Russell Murphy, Community Manager

***ACTION IS REQUIRED BY ALL HOMEOWNERS CURRENTLY ON ACH /AUTO-DRAFT OR ONLINE BILL PAY. With your security in mind, ACH payments will no longer be initiated by KRJ.***


INSTRUCTIONS FOR MAILING PAYMENTS

Please note the new address for assessment payments:

Sutton Square HOA
c/o KRJ Management Processing Center
PO Box 96026
Las Vegas, NV 89193 – 6026

If you are paying for multiple properties, please send a separate coupon and check for each one.

Ensure that the memo portion includes the following information: KRJ’s ID: 6854 – YourAssociation’s ID – Your 10-digit Account Number. Example: 6854 – xx– 1234567890, where xx is the Association ID (2-3 digits). This information is in the letter with your coupons and at the bottom of each coupon. You do not need to include leading 0’s.


Enhanced Online Payment & Auto-Draft Options

KRJ Management is now offering additional payment methods:

  • One-Time eCheck – One-Time ACH direct debit. No fee!
  • Recurring eCheck /ACH – Recurring direct debit withdrawal allows you to determine the date of the auto- draft from your account; AAB will send a reminder email

ALL current Auto Drafts must be renewed online. Visit our website to access the bank’s portal: www.krjcares.com prior to the draft. No fee!

  • Credit or Debit Card – All credit cards are accepted. Service fee applies and is charged at the time of payment.

**KRJ will no longer process ACH payments from our office.**


Using your bank’s online bill pay?

  1. Please login to the service, and
  2. Stop/delete your existing payment, and
  3. Create a new payment with our new processing address:
    Sutton Square Community Association
    c/o KRJ Management Processing Center
    PO Box 96026
    Las Vegas, NV 89193 – 6026
    **Failure to update the address in your online bill pay system or include your account information in the memo line may result in delayed and/or returned payments processed to your account.*
  4. Ensure the check is made payable to Sutton Square Community Association, and,
  5. Ensure that the memo portion includes the following information: KRJ’s ID: 6854 – YourAssociation’s ID – Your 10-digit Account Number. Example: 6854 – xx– 1234567890, where xx is the Association ID (2-3 digits). This information is in the letter with your coupons and at the bottom of each coupon. You do not need to include leading 0’s. Please enter this into your bill profile memo.

Please don’t hesitate to contact us at  (713) 783-4640 for any reason. 

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